We are excited to share with you that West, our parent company and a leading provider of technology-driven communication services, recently announced that Gartner, Inc. has positioned the company in the Leaders Quadrant of its November 5, 2013, “Magic Quadrant for Unified Communications as a Service (UCaaS), North America” for a second consecutive year.
We believe that our continued leadership in this industry comes down to three basic things:
The ability for the West team to enable our clients to outperform their competition.
What does this mean for our clients?
Working with a business that understands the needs of the enterprise and being provided a unique and valuable experience. With more than a decade of delivering Unified Communications solutions, including voice, text, email and fax solutions, West has an unrivaled understanding of the needs of today’s complex enterprise.
We are not your typical telecommunications company – and that’s a very good thing.
Our focus is on you, helping you transform the way your business works and enhancing the performance of your company. West’s Unified Communications solutions include a full portfolio of applications to support the varied communications needs and styles of our clients. With years of experience and a consultative approach, West can drive invaluable customer engagements and lasting relationships by providing unique and memorable customer experiences.
About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.